Technology Help Page

Are you having an issue and need technology assistance? Please use the information below to help guide you. Don't see your issue? Please contact Maintenance.

Harmony
  • Issue:
    • Spinning
  • Contact: Ben, Brett, Chris, and Connie - Get Help
Ricoh
  • Physical Issues
    • Jam
    • Needs toner/paper
    • Other physical issues
Ricoh
  • Issues - Other
    • Cannot connect to Ricoh device
    • All other printing issues
  • Contact: Ben, Brett, Chris, and Connie - Get Help
Projector
  • Issues
    • Will not power on
    • No audio
    • Not connecting
    • Not aligned
    • Need new bulb
  • Contact: Ben, Brett, Chris, and Connie - Get Help
Speaker/Audio
  • Issues
    • Audio not working/ working incorrectly
    • Device hardware problems Building Technician
    • Physical damage to device
    • Device will not power on
    • Device will not charge
    • Device not showing video
  • Contact: Ben, Brett, Chris, and Connie - Get Help
Device Hardware Problems
  • Issues
    • Physical damage to device 
    • Device will not power on 
    • Device will not charge
    • Device not showing video
  • Contact: Ben, Brett, Chris, and Connie - Get Help
Internet
  • Issues
    • Device will not connect
    • Weak signal
    • No internet signal
    • Website blocked or unreachable
Canvas
  • Issues
    • Too many students
    Rostering/Student Accounts
    • Study Island, McGraw Hill, Smart Ants, etc.
    • Contact: Jeni Niese - Get Help
    New Accounts
    • Staff and students
    • Contact: Assistant Principal/Ben, Brett, Chris, and Connie - Get Help

    Standardized Testing
    • Contact: Assistant Principal/Ben, Brett, Chris, and Connie - Get Help
    Loaner Devices/Chargers
    • Contact: Ben, Brett, Chris, and Connie - Get Help

    Telephone
    • Issues
      • Will not make/receive calls
      • No connection
      • Extension not working
    • Contact: Ben, Brett, Chris, and Connie - Get Help
    Running New Cables

    Harmony for Student
    • Classes, grades, attendance, and/or discipline
    • Contact: Guidance - Get Help